Automated emails at exactly the right moment
Pre-departure reminders, quote follow-ups, feedback requests and invoice reminders — all sent automatically based on travel dates.
Trip to Bali
Sarah Thompson · Bali, Indonesia
Quote follow-up
+5d after quote sent
Pre-departure reminder
-7d before departure
Invoice reminder
-7d before due date
Feedback request
+3d after return
Automatic communications throughout the trip lifecycle
From quote sent to post-trip feedback, every key moment triggers the right message.
Quote follow-up
Client hasn't replied in 5 days? An automatic follow-up goes out with a link to the portal.
Pre-departure reminder
7 days before departure: documents, schedules and practical information sent to the client.
Post-trip feedback
3 days after return: satisfaction survey to collect reviews and reactivate the relationship.
Stop forgetting to follow up
Without automations
- Reminders forgotten when you're busy
- Clients feel neglected before departure
- Open quotes that nobody chases
- Overdue invoices discovered too late
- No feedback collected after the trip
With itinovo CRM
- Every email sent at the configured moment
- Clients feel professionally followed
- Open quotes get automatic follow-ups
- Invoice reminders before they're overdue
- Feedback requests that boost your reputation
Automate without losing control
Every automation is configurable, trackable and can be toggled individually.
Send at the right moment
Reminders, follow-ups and feedback fire automatically based on departure dates, quote dates and due dates.
Personalised messages
Templates use client name, destination, dates, portal link and agency details — no manual editing needed.
Full send history
See what was sent, to whom, when, and what's still scheduled. No surprises, complete visibility.
Let the CRM follow up while you focus on selling
Automate reminders, follow-ups and feedback with personalised messages that are always under your control.
Start free 30-day trial