itinovo CRM vs Ezus
A detailed feature-by-feature comparison to help European travel agencies choose the right software. Same quality, fraction of the cost.
Why agencies switch from Ezus to itinovo
70% lower cost
From €49/month per agency vs €75-100/user/month at Ezus (minimum 3 users = €225-300/month). No setup fee (Ezus charges €1,990-2,490). Pay per agency, not per seat.
Full EU compliance
E-invoicing (SDI, Factur-X, FacturaE, ZUGFeRD), EU Package Travel Directive contracts, GDPR data residency in Frankfurt. These are not listed among Ezus features as of June 2026.
6 languages, native quality
Full localisation in English, Italian, French, German, Spanish, and Portuguese. Not just the UI — all documents, emails, and client portal adapt to each language.
TOMS VAT built in
Automatic margin VAT calculation for UK, Italy, France, Germany, Spain, and Portugal. Real-time in the quote builder — no separate spreadsheet needed.
Per-agency pricing
One price covers your whole team (up to 10 users). Ezus charges per user, so a 5-person agency pays 5x. With itinovo, add team members without cost anxiety.
AI Agent included
Conversational AI that reads your data: update leads, generate descriptions, check availability, create quotes — all from chat. No extra cost, no per-query fees.
Feature-by-Feature Comparison
| itinovo CRM | Ezus | |
|---|---|---|
| Monthly price (annual billing) | €49–199 | €75–100/user |
| Setup / onboarding fee | No | €1,990–2,490 |
| Pricing model | Per agency | Per user |
| TOMS / VAT margin calculation | Yes | Yes |
| E-invoicing (SDI, Factur-X, ZUGFeRD) | Yes | No |
| EU Directive 2015/2302 contracts | Yes | No |
| Client portal | Yes | Yes |
| Quote builder | Yes | Yes |
| Supplier catalog | Yes | Yes |
| Email automations | Yes | Partial |
| Marketing campaigns | Yes | No |
| AI Agent | Yes | No |
| Data residency | EU (Frankfurt) | EU |
| UI languages | 6 | 6 |
| Media library | Yes | Yes |
| Custom fields | Yes | Yes |
| Portal design variants | Yes | No |
| Real-time flight search | Yes | No |
| Client intake form | Yes | No |
| Groups & MICE | Yes | Yes |
Data verified from ezus.io/pricing as of June 2026. Ezus pricing: Professional €75/user/month, Premium €100/user/month (billed annually, minimum not specified on site). itinovo pricing based on annual billing. Prices exclude VAT.
Which one is right for you?
Choose itinovo if you...
- Are a European travel agency needing EU compliance (e-invoicing, TOMS, EU contracts)
- Want predictable per-agency pricing without per-user costs scaling
- Need a full CRM (pipeline, automations, campaigns) — not just a quote tool
- Prefer a modern AI-first platform with no setup fee or onboarding cost
- Serve clients in multiple languages and need localised documents
Ezus may suit you if you...
- Are a large agency (50+ users) needing enterprise contracts and dedicated account management
- Already invested heavily in Ezus and migration cost exceeds savings
- Need specific integrations in the Ezus ecosystem (though itinovo has open API planned)
Ready to switch?
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