# Itinovo CRM > AI-powered CRM built exclusively for European travel agencies. Pipeline management, quote builder with TOMS VAT calculation, supplier catalog, e-invoicing (4 EU formats), client portal, email automations, and an AI Agent that executes real operations through natural language. ## About Itinovo CRM (crm.itinovo.com) is a vertical CRM for travel agencies, designed to handle the entire booking lifecycle from lead capture to post-trip feedback. It integrates natively with the Itinovo marketplace (itinovo.com) for lead generation. ## Key Features - Pipeline with travel-specific stages (New, Quoting, Pending, Confirmed, Travelling, Completed) - Quote builder with day-by-day itinerary, real-time margin calculation, TOMS VAT - Supplier catalog with seasonal rates, tour operator products, allotment management - E-invoicing: FatturaPA (Italy), Factur-X (France), ZUGFeRD (Germany), FacturaE (Spain) - Client portal with quote acceptance, online payments, messaging - AI Agent (Business plan): create invoices, send quotes, search clients via chat - Email marketing campaigns with segmentation and tracking - Travel documents: branded roadbook, voucher, contract PDFs - 5 Languages: English, Italian, French, German, Spanish ## Pricing - Starter: EUR 59/month (EUR 49 annual), 1-3 users - Professional: EUR 149/month (EUR 119 annual), up to 10 users - Business: EUR 249/month (EUR 199 annual), AI Agent included - Enterprise: custom pricing - 14-day free trial, no credit card required ## Links - Website: https://crm.itinovo.com - Apply as tester: https://crm.itinovo.com/en-GB/apply - Blog: https://crm.itinovo.com/en-GB/blog - Marketplace: https://itinovo.com - Full content: https://crm.itinovo.com/llms-full.txt